Shipping Policy

1. Processing Time
 

• Orders are typically processed within 1-3 business days of order confirmation

• Orders placed on weekends or holidays will be processed on the next business day

• You will receive a confirmation email with tracking information once your order ships
   

2. Shipping Methods & Delivery Time
 

We offer shipping services within the United States. Estimated delivery times vary by destination and shipping method:
 

Shipping Method               Estimated Delivery Time

Standard Ground               5-7 business days

Expedited Shipping         2-3 business days

Express Shipping              1-2 business days
 

Important: Delivery times are estimated and not guaranteed. We are not responsible for delays caused by carriers, weather conditions, or other circumstances beyond our control.
 

3. Shipping Costs
 

• Shipping costs are calculated at checkout based on:

  • Order weight and dimensions

  • Shipping destination

  • Selected shipping method

• Any applicable shipping fees will be displayed before you complete your order

• For large or heavy items (e.g., full slabs of stone, multiple cabinets), additional freight charges may apply. We will contact you with a quote before processing your order
   

4. Local Pickup
 

We offer free local pickup at our showroom:

Mesa Cabinet & Flooring LLC
2225 W Main St, Mesa, AZ 85201

Please contact us to schedule a pickup time. We will notify you when your order is ready for collection.
 

5. Order Tracking
 

Once your order ships, you will receive a tracking number via email. You can use this number to monitor your shipment's progress on the carrier's website.
 

6. Shipping Restrictions
 

• We currently ship to addresses within the United States

• We do not ship to PO Boxes or APO/FPO addresses at this time

• Large items may require freight shipping and will be delivered to your curbside. Inside delivery is available for an additional fee
   

7. Damaged or Lost Shipments
 

If your package arrives damaged:

• Please document the damage with photos

• Contact us within 7 days of delivery

• Keep the original packaging for inspection purposes

If your package is lost in transit:

• Please contact us immediately

• We will work with the carrier to locate the package or file a claim

• A replacement or refund will be arranged if the package is confirmed lost
   

8. Incorrect Address
 

Customers are responsible for providing accurate shipping addresses. If a package is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges will apply for re-delivery.
 

9. Signature Requirement
 

For high-value items, a signature may be required upon delivery. Please ensure someone is available to receive the package during delivery hours.
 

10. International Shipping
 

We currently do not offer international shipping. If you are outside the United States and are interested in our products, please contact us directly to explore possible arrangements.
 

11. Contact Us
 

If you have any questions about our Shipping Policy, please contact us:

Mesa Cabinet & Flooring LLC
2225 W Main St, Mesa, AZ 85201
Email: mesacabinetflooring@gmail.com
Phone: (602) 702-3268
Fax: (602) 702-3169